Positive: Professionalism, Quality, Responsiveness, Value
Completely satisfied with all the work for a complete interior remodel of a 3800+ sq ft home to include popcorn ceiling removal and refinish, kitchen remodel, flooring removal and new floors, wood floors refinished, master bath complete remodel with new wet area including tub and two shower massage heads, remodel additional bath and much more.
We were informed all throughout the process of the remodel and the crews were very professional and extremely courteous. Highly recommend them and we have another house out of town that we wish they could remodel. 5 STARS!
My wife and I recently decided to remodel our kitchen, master bath, and install new flooring throughout. We also had the entire home repainted. We reached out to several contractors and received their bids. We own our own commercial construction company and I was very impressed with Carlos and Alex's attention to detail and their professionalism. We ultimately chose to work with Carlos and Alex and I am so happy that we went with them. They were here every day to make sure our project was progressing properly and that we were more than satisfied with the work being completed. We made a few changes along the way, and they were more than willing to accommodate our wishes. They completed the work in a timely manner and everything looks amazing! The result is beyond what we were expecting. Deciding to spend money reinvesting in your home can be stressful, but Carlos, Alex, and all of the guys did an amazing job and it was a lot less stressful than my wife and I had anticipated. I highly recommend them.
Positive: Punctuality, Quality, Responsiveness, Value
Kitchen and Bath Solutions was recommended by a friend after finding out we would need to replace our shower due to sewer backup. From the first meeting they were supportive, understanding and knowledgeable, while being helpful in guiding us through the process. They were respectful of our needs and our home. We would highly recommend them to do any home improvements or repairs. And we will definitely contact them if needed in the future.
We were lucky enough to find this excellent family owned business in New Braunfels. We needed to have a bathroom remodeled. Upon meeting Carlos wife Sue and son Alex we knew we were in the right place. Carlos and Alex came to the house at Canyon Lake and reviewed what we needed done then at the showroom were able to help us pick out all the tile etc to get the job done. Once the job started the two man crew came demoed the bath making sure that everything was covered and that as little mess as possible was made. At the end of each day they would clean up everything and head out. The crew was profession, courteous and so easy to work with. Carlos made a point to come out almost every day to check progress and ensure we understood everything that was being done. I could not be happier with the work that was done and look forward to working with them on several more larger projects that we have planned.
We had Carlos to completely redesign our Master bathroom from floor to ceiling and wall to wall. The result is nothing less than beautiful. Him and his crew were fantastic. Carlos stopped by to check on the progress often sometimes twice a day.
At the end of the day my wife and I are very pleased with the bathroom finished product and would refer his company. we are so pleased with his work that we plan to have him to remodel our kitchen.
Recently, my husband and I wanted our kitchen and master bedroom en suite remodeled. We researched and met with several remodeling companies. After meeting with and receiving their project proposals , we were at stalemate. Through further research, we discovered Kitchen and Bath Solutions. Subsequently, we met with Carlos, Sue, and Alex. We were impressed with their welcoming personal and professional attitude, along with their creative suggestions and skill knowledge. They listened to our needs and remodeling ideas and provided us with creative, professional and economical solutions. They put their creative and artistic talent to work resulting in providing us with our dream kitchen and master bedroom en-suite. Our family and friends are in awe of the beauty and functionality of these elegantly remodeled spaces of our home. We would certainly recommend them to others. Job well done!
Shermane and Rodney C.
I have been enjoying my bathroom remodel for 3 weeks now, and I am veeeery happy! Since there is only one bathroom in my home, and it was built in 1952, I was quite worried about what we might find when the tile came down. Hiring Kitchen and Bath Solutions was the right choice for me - not only because it turned out to be beautiful, but because Carlos (the owner) was always available to talk, or text, or meet in person about progress and choices. His cheerful and positive personality helped me get through the process with little worry, and loads of confidence. I stayed in a hotel during the remodel, so there was no time to waste. I believe that if I had not decided to work with a contractor, the job would have taken a LOT longer than it did. They finished this job in about 10 days, but I didn't have to stay in the hotel that long. It came out just as I ordered it - with a better mirror and vanity light than I expected. The cherry on top is that Kitchen & Bath Solutions is a famiy owned AND operated business. Carlos' lovely wife and son both help him run the business. Knowing the owner is personally invested in the business gives me peace of mind. If you are in the market to take on such a project, I highly recommend this company. Check out the photo - we kept the retro-look of the home with a mosaic tile, and black and white motif...... everyone walks out of there cleaner than before!! Happy remodeling, friends!
Carlos and Alex have been the BEST people to work with! They were prompt and always returned calls. They did exactly what I wanted done where other contractors wanted me to use there designs and product. They had a great work crew who I could trust in my home. I am going to use them again with my other bathroom remodel. I would highly recommend them for your remodel! They're awesome!!
K&B Solutions are doing a remodel of our bathroom and dining room due to a leak in our foundation. They are about halfway through the process and we are extremely satisfied with what's been done thus far. We appreciate the suggestions and guidance Carlos and Alex have given us, along with the work his crew does each day. Would highly recommend!!
We chose Kitchen and Bath Solutions for a master bath remodel and are very happy with the result. Carlos, Alex and Sue were very attentive and in-tune with what we wanted. The project was completed in 4 weeks and the workmanship and their crew were all excellent. Highly recommend.
If you are looking for someone to come alongside your project, be enthusiastic about it and work with you to make it become a reality, Carlos and his team are great. We had four bathrooms renovated for our church building, and even with the Covid 19 challenges related to supply availability, Carlos and his team were very flexible and stayed on top of deliveries to be made, items to go purchase and having on-site what needed to be ready to go.
Each employee and worker I met were courteous and helpful. Thank you to Carlos, Sue, Alex, Angel, Angel Jr. Victor, Christian and the rest who made an incredible improvement in our facilities. You went above and beyond - even behind the scenes - and we are grateful.
Carlos and his team have been nothing short of EXCELLENT! Now I could rant and rave about the quality of work etc. I will be brief on that matter, his teams work ethic and attention to detail is nothing short of amazing in today's hurry up and wait world. If you want quality, cleanliness and attention to detail Carlos and his team are by far the best choice. Let me tell you why I rate his team a 5. They care about my home and more importantly the people who live there. He has taken the time to escort my wife to countless contractors not because he was trying to sell something but for genuine concern for her safety. My work schedule keeps me away from home... A LOT! So when choosing a contractor it was important for me to find someone in whom I could trust not only with quality and professional work, but who had integrity. Folks, Carlos and his crew will not disappoint. I do not regret for one minute choosing Carlos and his crew to renovate our home. Will post another review once the job is complete. We are almost there!
Just went through a massive remodel with this company. In 45 days, the project is almost complete. It is very stressful going through this, but Carlos and his fantastic crew made this so much easier for me. The craftsmanship is amazing and you will not be disappointed with the final result. I definitely recommend this company for any of your remodeling needs
Carlos is a local contractor and has gone above and beyond my expectations in designing my master bathroom and the overall price. We are removing the garden tub and adding a dual shower with a glass wall and a glass door in the middle. We have saved over $10K by comparison to the big name contractors. And this includes exterior work too. Most of the contractor, like Shaw, talked us out of removing the window above the tub and a full glass wall for a pony wall, but not Carlos.
He has worked with us from day one and did tell us when there would be choke points. Like the plumbing and permits. Man I am glad that the initial plumbing work is done. That alone took 1+ weeks just for the plumbing and to coordinate the inspector's visit ( twice) to see the finished work.
Now that that is done. Our bathroom is changing each day they stop by and work. Many thanks on the saving ($) and the quality of work thus fair. Will write another after all is complete with pics. jjz
As a retired Marine, I know excellence when I see it. This is my third remodel, so I can recognize someone who knows their business and who takes genuine pride in the quality of work they’re doing…and that certainly describes Carlos and his crew. We are just about done with this project and I’d like to offer an honest and objective review so far. I will follow up with another review when the project is completed as well.
First, I can’t recommend Carlos highly enough for any level of remodeling or renovation you may be considering. He is a man of integrity. A man you can trust. He is pretty much remodeling our entire home… both bathrooms, entire kitchen, every floor and door, plus adding additional square footage to our home by enclosing our porch and running air to that area as well. It is absolutely beautiful and words cannot express how delighted I am with the project thus far.
Before choosing Carlos, we did our homework and got several bids. So why did we choose him? When compared, his pricing was fair and the level of detail outlined in his bid was impressive. But we ultimately chose him, because we felt it in our gut. We have a habit of listening to our intuition and it has never let us down:) His crew is exceptionally clean, professional, and always on time. They are a delight to work with. All the work performed throughout the remodel has been of the highest standard and I have so much enjoyed working with them. I also really appreciate how hard they all work toward keeping the remodel on schedule and within our budget.
There are plenty of contractors to choose from in New Braunfels, but I can tell you with complete confidence that Carlos is simply the best for a home remodel. Remodeling or any kind of renovation can be very stressful, but I haven’t felt stress at all. In fact, I am loving the process this time, because I know I am in good hands.
So, our entire project should be completed in about six weeks:) Wooohooo! I will be sure to follow up with a final review…and I’ll post a few pictures too!
Kitchen & Bath Solutions of New Braunfels, TX, is a great company! Lead designer and owner Carlos Mercado and his team are currently renovating 3 of my bathrooms and my kitchen. The process is ongoing and it has been a great experience with beautiful results thus far. I will post pictures when the job is completed. Many thanks to Carlos, Angel, and all involved!